# Softoft-Orga/zammad-mcp-server

> A production-ready Model Context Protocol server that connects AI assistants like Claude and Cursor to a Zammad helpdesk, exposing tickets, users and organizations as typed tools. It lets LLM agents search, summarize and manage tickets in natural language without custom REST integration.

- Magnitude: 0.1 out of 10 — Quiet
- Stars: 5 total · +0 stars measured 2026-10-31, 07:21–08:54 UTC, ≈ 0 by evening
- Star trust: star growth looks organic
- Category: AI agents · Language: Python · License: MIT · Created: 2026-05-19 · Last push: 2026-10-29
- GitHub: https://github.com/Softoft-Orga/zammad-mcp-server · Homepage: https://openticketai.com/en/docs/zammad-mcp-server/ · Page: https://gitnova.dev/en/r/Softoft-Orga/zammad-mcp-server

## Useful for

- Summarize a long ticket thread and draft a reply from Claude Desktop
- Search and triage open tickets in a specific Zammad queue via natural language
- Pull ticket statistics for helpdesk reporting through an MCP client

## Why it’s here

- Star-counter measurements on 2026-10-31 (UTC), 07:21–08:54: 5 → 5 stars (+0). This is the change over that interval.
- New listing on mcp.so.

## Star trust

Star growth looks organic.

Star-trust labels are heuristics based on the repository’s behavior, not a check of every stargazer.

## Numbers

- Forks: 9
- Issues and pull requests: 6
- Watchers: 0
- Average over the last week: 0 per day
- Usual pace: 0 per day
- Stars in the last hour (measured): 0

## Stars per day, last 30 days (oldest → newest, today is partial)

2026-10-02 … 2026-10-31: 0, 0, 0, 1, 0, 0, 0, 0, 0, 0, 0, 0, 0, 0, 0, 0, 0, 0, 0, 0, 0, 0, 0, 0, 0, 0, 0, 0, 0, 0

## Spotted in now

- New listing on mcp.so

## Similar by description

1. **tehprof/support-mcp** — 0.0 · Quiet · TypeScript · +0 stars measured 2026-10-31, 01:10–07:21 UTC, ≈ 0 by evening
   MCP server for TehProf Support — 30 AI tools for helpdesk, tickets, analytics, Bitrix24 CRM. Works with Claude, ChatGPT, Cursor, any MCP-compatible agent.
   Full card: https://gitnova.dev/en/r/tehprof/support-mcp.md
2. **homeassistant-ai/ha-mcp** — 1.5 · Steady · AI agents · Python · +1 star measured 2026-10-31, 00:33–08:51 UTC, ≈ 8 by evening
   An MCP server that lets AI assistants (Claude, ChatGPT, etc.) control Home Assistant: toggle devices, query states, call services and automations in natural language.
   Full card: https://gitnova.dev/en/r/homeassistant-ai/ha-mcp.md

---

Magnitude (0–10) measures how fast and how unusually interest in a repository is growing right now. It is not a quality score.
Days are UTC. “So far today” is a fact; “expected by the end of the day” is a forecast.
Summaries and use cases are written by an LLM (DeepSeek V4.1 Flash) from the README and may be inaccurate: verify specific claims (benchmarks, speed, hardware) in the repository itself.
Data as of 2026-10-31 08:55 UTC, updated every 30 minutes.